• Google News
  • CVthèque
  • Licences
  • Masters
  • Privacy & Policy
  • اوقات الصلاة بالمغرب
vendredi, avril 16, 2021
Jadid-Alwadifa.Com
  • Accueil
  • Secteur privé
  • Emploi public
  • Emploi BanqueNew
  • Étudiants
  • ActualitésNew
  • Stages
  • Contact
No Result
View All Result
  • Accueil
  • Secteur privé
  • Emploi public
  • Emploi BanqueNew
  • Étudiants
  • ActualitésNew
  • Stages
  • Contact
No Result
View All Result
Jadid-Alwadifa.Com
No Result
View All Result
Accueil Secteur privé

Air Arabia recrute plusieurs profils :

Par Alwadifa Maroc
01/04/2021
Dans Air Arabia Emploi et Recrutement, Secteur privé
0
PartagerPartagerPartagerPartager

Air Arabia recrute plusieurs profils :

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt. Over the past years, Air Arabia, through continuous market research and customer feedback, has provided a range of value added services to millions of passengers who chose to fly with the airline’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.

Présentation de l’entreprise

Air Arabia Maroc est membre du groupe Air Arabia. Basé à Casablanca, Air Arabia Maroc est le premier transporteur à bas coût (LCC) du Maroc. La compagnie aérienne a été lancée en avril 2009 et se concentre sur une offre qui allie confort, fiabilité et un excellent rapport qualité-prix.

Adresse de l’entreprise.  04 Rue Carthage, Quartier les Iris, Casablanca

Raison social de l’entreprise :Air Arabia Maroc

Secteur d’activité.Compagnie aérienne

Air Arabia recrute plusieurs profils

Missions :

To support the Contact Centersection across the network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.

  • Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  • Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  • Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
  • Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
  • As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
  • Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
  • Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
  • Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
  • Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
  • Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.

Postes :

Senior Technical Architect – Infrastructure | Casablanca (Maroc)

IT Support Engineer | Casablanca (Maroc)

Accountant – General Accounts | Casablanca (Maroc)

B2 – Certifying Engineer | Casablanca (Maroc)

Call Center Agent – Inbound | Casablanca (Maroc)


Recevoir les offres par email

Tags: Air Arabia recrutesecteur privé
PartagerEnvoyerPartagerEnvoyer

Similaires Articles

Concours Ministère de l'Éducation Nationale

Concours Ministère de l’Education Nationale 2021 (25 Postes)

15/04/2021
Colorado recrutement

Colorado recrute Plusieurs Profils 2021

15/04/2021
G4S recrutement

G4S recrute Plusieurs Profils

15/04/2021

Lear recrute plusieurs profils

15/04/2021
sofrecom

Sofrecom filiale du Groupe Orange recrute plusieurs profils

15/04/2021
Bricoma Emploi Recrutement

BRICOMA Lance une Campagne de recrutement en 2021

15/04/2021
Charger plus

Laisser un commentaire Annuler la réponse

Votre adresse e-mail ne sera pas publiée. Les champs obligatoires sont indiqués avec *

No Result
View All Result
  • Populaires
  • Commentaires
  • Récents
اوقات الدراسة في رمضان

اوقات الدراسة في رمضان 2021 بالمغرب توقيت الدخول والخروج المدرسي

avril 12, 2021
OFPPT Concours Emploi Recrutement

Concours de Recrutement OFPPT (77 Postes)

avril 15, 2021
Crédit Agricole Maroc recrutement

Crédit Agricole Maroc recrutement – Candidature Spontanée 2021

avril 11, 2021
G4S recrutement

G4S recrute Plusieurs Profils

avril 15, 2021
Concours Ministère de la Jeunesse et des Sports

Concours Ministère de la Jeunesse et des Sports 2021 (6 Postes)

avril 15, 2021
massarservice tawjih

Massarservice 2021 بطاقة رغبات التوجيه الإلكترونية مسار

avril 15, 2021
البحث عن عمل في المغرب

البحث عن عمل في المغرب 2021: جديد و اخر فرص عمل في المغرب

avril 15, 2021
Concours Ministère de l'Éducation Nationale

Concours Ministère de l’Education Nationale 2021 (25 Postes)

avril 15, 2021

Recevoir les offres par email

  • Google News
  • CVthèque
  • Licences
  • Masters
  • Privacy & Policy
  • اوقات الصلاة بالمغرب

© JADID-ALWADIFA.COM COPYRIGHT 2021

No Result
View All Result
  • Accueil
  • Secteur privé
  • Emploi public
  • Emploi Banque
  • Étudiants
  • Actualités
  • Stages
  • Contact

© JADID-ALWADIFA.COM COPYRIGHT 2021