Jumia recrute Plusieurs Profils :
Créé en mai 2012, Jumia est le site e-commerce N° 1 au Maroc dont l’objectif et la vision sont de fournir le plus large assortiment au meilleur prix pour tous les Marocains.
Le site web Jumia.ma est incontestablement la première destination de shopping en ligne au Maroc, avec 8,5 Millions de visites mensuelles, 3000 vendeurs et + 300 000 produits.
Jumia fait partie du Top 10 des sites les plus visités au Maroc.
Jumia est un site de commerce en ligne sur le modèle d’Amazon. L’entreprise qui dirige le site a été fondée en 2012 par une équipe comprenant Jérémy Hodara, Sacha Poignonnec, Taïbi Benhima et Sami Louali.
En , Jumia déclare avoir levé 120 millions d’euros dont 108,3 millions auprès de sa maison-mère Africa Internet Group (AIG).
En 2015, Jumia Maroc représente 10 % de l’activité d’AIG
Jumia recrute Plusieurs Profils
Strategic Vendor Services Associate
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
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Merchant Experience Specialist
Your skills:
- You have excellent written and oral English / French / Arabic skills
- You are proficient in working in a technical environment and comfortable working to solve technical merchant issues
- You have experience with data analysis and using technical tools; proficient in SQL is required
- Technically speaking, you’re proficient in Excel and ideally have some knowledge in SalesForce, while being able to master new system quickly
- You are technically savvy and can navigate multiple complex systems simultaneously to support our valuable merchants and experience with HTTP API’s,
- You have a good understanding of Plugins (Shopify, OpenCart, Prestashop, ExpandCart …)
- Can empathize with merchants and can quickly grasp the issues they’re facing
- You need to have at least a Bachelor’s degree or 3 years of work experience in a fast-paced, merchant tech support, payment support or FinTech environment
- You’re proactive, experienced at working closely with external partners as well as product development teams
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Chief Marketing Officer
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
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Onsite Merchandiser
Main Responsibilities
- Daily health-check and maintenance of the website and app to ensure quality and user experience
- Drive the optimization of overall Conversion Rate and key Onsite KPIs across all devices and Onsite channels – desktop, mobile and app
- Constant optimization of revenues and ensure outstanding quality of the content across devices
- Owning the website front end from A-Z and Eye for small details, everything on website is your responsibility
- Work with other teams (graphics, marketing,category managers etc.) across the company. Coordinate and filter onsite requests, as well as manage onsite capacity.
- Generate and share weekly report with Merchandising team to include actionable takeaways, risks and opportunities from a trend, financial and brand perspective
- Monitor, analyze, optimize and report on performance of campaigns and key learnings to maximize results
- Be a source of innovative ideas; Improve landing pages/campaign designs and performance and give feedback
- Weekly campaign planning and monitoring for efficient e-merchandising: challenge product assortment, catalogue structure and navigation, and optimize user experience to maximize sales
- Share best practices with other merchandiser in the firm
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Head of Customer Experience
Management & recruitment
- Managing the team of customer experience analysts/associates and leading recruitment when necessary
Leadership
- Interacting with other central & local teams (CS, logistics & warehousing, IT, commercial, vendor management, marketing) to explain the forecasted projects & get support, as many of the CXP projects are transversal
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